Licensing Department at Protea Glen Mall
The Protea Glen Smart Licensing Centre is a Gauteng Department of Roads and Transport driving licence testing centre (DLTC) that opened in July 2025. People also call it the Protea Glen Mall traffic department or license department. Here is what the centre offers, its hours, what to bring and how to plan your visit.
Key Licensing Centre Details
| Store | Licensing Department |
|---|---|
| Category | Services |
| Location | Protea Glen Mall, corner R558 & Protea Boulevard, Protea Glen, Soweto |
| Phone | See the Gauteng Department of Roads and Transport statement |
| Hours | See the table below |
| Online bookings | online.natis.gov.za |
The centre is run by the Gauteng Department of Roads and Transport, not by the mall, and its hours and processes are set by the department. Hours were extended in 2026 across Gauteng’s smart licensing centres.
Services Available
According to the Gauteng Department of Roads and Transport, its smart licensing centres, including Protea Glen, offer:
- Driving licence card renewals
- Driving licence applications and testing
- Learner’s licence applications and testing
- Motor vehicle registration and licensing, including licence disc renewals
Services can be paused or changed by the department, so check the latest Gauteng Department of Roads and Transport notices before visiting for a specific transaction.
Licence Renewal and DLTC Guidance
Licence disc renewal
You can renew a vehicle licence disc in person, and in many cases online through the NaTIS portal, with delivery or collection options. Renew before the expiry date to avoid penalties.
Driving licence card renewal
Driving licence card renewals must be done at a Driving Licence Testing Centre (DLTC). Book a slot through the NaTIS online booking system at online.natis.gov.za, and start early, as there can be a waiting period between application and collecting the new card.
Avoiding queues
Arrive early in the day, avoid month-end and the days before public holidays, and book online wherever possible.
Trading Hours
| Day | Licensing Department hours |
|---|---|
| Monday to Friday | 08:00 to 17:00 |
| Saturday | 09:00 to 15:00 |
Source: Gauteng Department of Roads and Transport statement, checked 14 September 2026. Hours can change on public holidays and during festive trading.
Contact Details
For bookings and online services, use the NaTIS online portal. For questions about the office’s location inside the centre, call Protea Glen Mall on 011 297 0110.
Location and Directions
Licensing Department is inside Protea Glen Mall, on the corner of the R558 and Protea Boulevard in Protea Glen, Soweto. Use the in-mall directory boards or the Protea Glen Mall map to find the store, and see directions to Protea Glen Mall for routes and parking.
What to Bring Before You Visit
- Your original green barcoded ID book, smart ID card or valid passport
- Your current driving licence card, for renewals
- Vehicle registration certificate, for licence disc and vehicle transactions
- Proof of residential address
- Your booking confirmation, if you booked online
- Glasses or contact lenses, if you wear them, for the eye test
- A way to pay the prescribed fees; ask in advance which payment methods are accepted
Document requirements can change, so confirm on the NaTIS portal or with the centre before you go.
Saturday closing time has been published as both 14:00 and 15:00 by the department, so arrive well before 14:00 on Saturdays.
Related Services
Other services at the centre include the Post Office and Protea Fax & Copies for copies of documents.
Planning the rest of your visit? Check Protea Glen Mall trading hours before you leave.
Frequently Asked Questions
What services are available at the Protea Glen Mall licensing department?
The Protea Glen Smart Licensing Centre offers driving licence renewals, driving licence and learner’s licence applications and testing, and motor vehicle registration and licensing, according to the Gauteng Department of Roads and Transport.
What are the licensing department trading hours?
Monday to Friday: 08:00 to 17:00; Saturday: 09:00 to 15:00. Hours can change on public holidays, so confirm on the Gauteng Department of Roads and Transport statement.
What is the licensing department phone number?
The department has not published a direct phone number for the centre. Use the NaTIS online portal for bookings, and for help finding the centre inside the mall, call Protea Glen Mall on 011 297 0110.